STAR TICKETS 100% GUARANTEE

• Your tickets will be refunded, if the event is cancelled.
• You will always receive your tickets on time for the event.
• Your tickets will be exactly what you ordered, or better.

SALES POLICY

Star Tickets USA is a private ticket broker not associated with any box office or Ticket master. We deal in premium tickets for all events with excellent personalized service. As a ticket broker for all sports and entertainment events, we buy and sell tickets on the secondary market above face value. Prices quoted on this site are usually higher than the price printed on the ticket since they reflect our cost of obtaining premium seating for you. All sales are FINAL; there are no refunds unless an event is cancelled.

TERMS & CONDITIONS

All Sales are FINAL! NO REFUNDS, CANCELLATIONS OR EXCHANGES!!!

• In the event of a rescheduled show:
  • If an event is postponed, the tickets will be honored for the new date of the show. New tickets will not be issued.
  • If you cannot make the rescheduled date we will accept the tickets back from you on a consignment basis only. You would receive 100% of the amount we sell them for up to the price you paid.
  • If tickets are returned for consignment please have them arrive to us no later than 14 days before the new date of the show. If tickets are returned less than 14 days before the rescheduled date we will do our best, but cannot make any guarantees.
  • In case of a rainout or strike for a sporting event, no refunds will be made. You must exchange the tickets at the venue for a seat to a rescheduled or future game that is still available.
  • In the event of a cancelled show which has no rescheduled date:
    • A full refund will be issued to the purchaser, less shipping and handling charges, provided the following occurs:
      • The tickets must be returned to this office within ten (10) business days of the original event date.
      • After ten (10) days of the original event date, you may need to return tickets directly to the box office for a face value refund only.
      • We suggest you return the tickets via certified, insured mail, hand delivery or Federal Express. Star Tickets is not responsible for any messenger or shipping charges incurred.
• Internet sales are not in real time; therefore, all tickets are subject to availability and change.
  • Ticket availability and prices quoted are subject to change without notice.
  • Ticket prices and availability are not guaranteed until orders are confirmed*.
  • STAR TICKETS further reserves the right to refuse any order at our discretion.
  • We will contact you if the tickets you ordered are no longer available or if we are unable to fill the order as you requested.
  • If your seats are not available, we may offer you alternative seats, when applicable, of similar quality and pricing.
  • We may direct you back to our online ordering site to review current inventory


• *Confirmed Orders.
  • You will be notified by telephone, email or fax once your order is Confirmed*.
  • STAR TICKETS is not responsible for email confirmations not received
  • Orders placed after 4 PM P.S.T. weekdays, holidays or on weekends may not be processed until the next working day.

PRIVACY POLICY

STAR TICKETS is committed to protecting your privacy in every way possible. This privacy statement discloses what information we gather about you when you visit the website and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.

Collection of your Personal Information:

The personal information we collect may include your name, title, company or organization name, e-mail, phone. We may collect certain information about your visit, such as type of browser you use; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. This information is used to help improve the Site and administer the Site.

Use of your Personal Information:

The personal information collected on this Site will be used to provide the services you have requested.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications.